Customer relationship management / Ed Peelen and Rob Beltman

By: Peelen, EdContributor(s): Beltman, RobCall number: 658.812 P374C 2013 Material type: BookBookPublisher: United Kingdom : Pearson, c2013Edition: 2nd edDescription: xix, 413 p. : ill. ; 25 cmISBN: 9780273774952 :Subject(s): Customer relations -- ManagementDDC classification: 658.812 P374C 2013
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General Books General Books สำนักวิทยบริการ (Center)
ชั้น 7 หนังสือทั่วไปภาษาอังกฤษ 000-900 		658.812 P374C 2013 (Browse shelf(Opens below)) 1 Available 3000014230
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658.812 L933C 2005 Customer service : 658.812 L933C 2005 Customer service : 658.812 P346H 2006 Handbook of CRM : 658.812 P374C 2013 Customer relationship management / 658.812 S249B 2002 Building a customeer responsive organisation : 658.812 S425C 1991 Customer satisfaction : 658.812 S425C 1991 Customer satisfaction :

Includes index

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