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Customer relationship management /

Peelen, Ed

Customer relationship management / Ed Peelen and Rob Beltman - 2nd ed. - United Kingdom : Pearson, c2013 - xix, 413 p. : ill. ; 25 cm.

Includes index

ISBN: 9780273774952 : 1,169 baht

Subjects--Topical Terms:
Customer relations--Management

Dewey Class. No.: 658.812 / P374C 2013

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