000 01183nam a22002537a 4500
008 160316s2013 xxka 000 0 eng d
020 _a9780521776882 :
_c719.10
040 _aBSRU
082 _a428.24
_bO36B 2013
100 1 _aO'Hara, Francis
245 1 0 _aBe my guest :
_bEnglish for the Hotel Industry : teacher's book /
_cFrancis O'Hara
260 _aCambridge :
_bCambridge University Press,
_c2013
300 _a64 p :
_billustrations ;
_c28 cm.
520 _aThis fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Student's Book and Audio CD are also available
650 0 _aEnglish language
_xSpoken English
_9765
650 0 _aEnglish language
856 4 _3ดูปกและสารบัญ (see cover and contents)
_uhttps://opacb.bsru.ac.th/book/File114417.pdf
900 _a21/07/12
901 _aEng Lang.
901 _anew_jul21
940 _a31073
942 _2ddc
_c1
999 _c114417
_d114417
039 _c1
_dSTAFF MATRIX