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The Complete Customer Service Letter Book/ Werz,Edward W.

by Werz, Edward W | Germain, Sally.

Call number: 651.75 W499C 1993 Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: United States : McGrow-Hill, 1993Availability: Items available for loan: สำนักวิทยบริการ (Center) (1) Call number: 651.75 W499C 1993.

keeping customers / edited with an introduction by John J. Sviokla, Benson P. Shapiro.

by Shapiro, Benson P | Sviokla, J.J | Harvard Business Review.

Call number: 658.812 K26 1993 Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Boston, MA. : Havard Business School, 1993Availability: Items available for loan: สำนักวิทยบริการ (Center) (1) Call number: 658.812 K26 1993.

Delivering customer service : How to win a competitive edge through managing customer relations successfully / Shelia Payne

by Payne, Shelia.

Call number: R 025 P346D 1999 Series: Grolier business libraryMaterial type: Text Text; Format: print Publication details: Hong Kong : Grolier International, 1999Availability: Items available for reference: สำนักวิทยบริการ (Center) Not for Loan (1) Call number: R 025 P346D 1999.

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