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		Customer satisfaction : the other half of your job / DruScott. by Scott, Dru. Call number: 658.812 S425C 1991 Edition: Rev. ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Menlo Park, Calif. : Crisp Publications, c1991Availability: Items available for loan: สำนักวิทยบริการ (Center) (2) Call number: 658.812 S425C 1991, ... Place hold Log in to add tags Add to cart (remove)
		Customer behavior : consumer behavior are beyond / Jagdish N. Sheth, Banwari Mittal, Bruce I. Newman. by Sheth, Jagdish N \| Mittal, Banwari \| Newman, Bruce I. Call number: 658.834 S554C 1999 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Forth Worth, Tx. : Dryden Press, c1999Availability: Items available for loan: สำนักวิทยบริการ (Center) (1) Call number: 658.834 S554C 1999. Place hold Log in to add tags Add to cart (remove)
		keeping customers / edited with an introduction by John J. Sviokla, Benson P. Shapiro. by Shapiro, Benson P \| Sviokla, J.J \| Harvard Business Review. Call number: 658.812 K26 1993 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, MA. : Havard Business School, 1993Availability: Items available for loan: สำนักวิทยบริการ (Center) (1) Call number: 658.812 K26 1993. Place hold Log in to add tags Add to cart (remove)
		Managing quality customer service : a practical guide for establishing a service operation] / William B. Martin by Martin, William B. Call number: 658.83 M379M 1989 Series: Fifty-minute seriesMaterial type: Text; Format: print ; Literary form: Not fiction Publication details: Los Altos, Calif. : Crisp Publications, c1989Availability: Items available for loan: สำนักวิทยบริการ (Center) (1) Call number: 658.83 M379M 1989. Place hold Log in to add tags Add to cart (remove)
		Marketing : connecting with customers / Gilbert D. Harrell, Gary L. Frazier. by Harrell, Gilbert D \| Frazier, Gary L. Call number: 658.812 H296M 1998 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Prentice Hall, 1999Availability: Items available for loan: สำนักวิทยบริการ (Center) (1) Call number: 658.812 H296M 1998. Place hold Log in to add tags Add to cart (remove)
		Emotion marketing : the Hallmark way of winning customers for life / Scott Robinette and Claire Brand ; with Vicki Lenz by Robinette, Scott \| Brand, Claire \| Lenz, Vicki. Call number: 658.8 R656E 2001 Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2001Availability: Items available for loan: สำนักวิทยบริการ (Center) (2) Call number: 658.8 R656E 2001, ... Place hold Log in to add tags Add to cart (remove)
		Sell the brand first : how to sell your brand and create lasting customer loyalty / by Dan Stiff by Stiff, Dan. Call number: 658.827 S855S 2006 Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2006Availability: Items available for loan: สำนักวิทยบริการ (Center) (2) Call number: 658.827 S855S 2006, ... Place hold Log in to add tags Add to cart (remove)