Gee, Val <br/><br/>
Open question selling :  unlock your customer's needs to close the sale-- by knowing what to ask and when to ask / 
Val Gee and Jeff Gee 
 - New York :  McGraw-Hill,  c2007 
 - vi, 230 p. ;  21 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9780071484725 :  Free 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling
<br/><br/><label>Dewey Class. No.: </label>658.85  / G297O 2007