The Tell it! manual :  the complete program for evaluating library performance / 
Douglas Zweizig...[et al.] 
 - Chicago :  American Library Association,  1996 
 - vii, 270 p. ;  28 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0838906796 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Libraries--Evalution--United States