TY - BOOK AU - Dilworth,James B. TI - Production and operations management: manufacturing and services SN - 007016987x U1 - 658.5 PY - 1993/// CY - New York PB - McGraw-Hill KW - Production management N1 - Includes bibliographical references and index; Zeroing in on operations -- Operations strategy -- Forecasting demand -- Planning for operations and capacity-- Overview of materials management -- Managing independent-demand inventory -- Managing dependent-demand items and capacity -- Scheduling and controlling manufacturing -- Just-in-time manufacturing or manufacturing excellence -- Nature and scheduling of services -- Scheduling and controlling projects -- Total quality management -- Statistical quality control -- Facility location -- Layout of facilities -- Design and manage for technological advantage -- Job design -- Work measurement and compensation -- Future: global competitionand continuous improvement ER -