Instructor's manual and test bank to accompany Production and operations management : manufacturing and services /
James B. Dilworth ; test items prepared by James B. Dilworth, Lawrence P. Ettkin.
- 5th ed.
- New York : McGraw-Hill, c1993
- v, 340 p. ; 29 cm.
Course content, learning objectives and chapter outlines: Zeroing in on operations ; Operations strategy ; Forecasting demand ; Nature and scheduling of services ; Total quality management ; Facility location ; Job design ; Work measurement and compensation -- Test bank.