TY  - BOOK
AU  - Sikorsky,Robert
TI  - Rip-off tip-offs: winning the auto repair game 
SN  - 0830635726 (pbk.)
U1  - 629.28 
PY  - 1990///
CY  - Blue Ridge Summit, Penn.
PB  - TAB Books
KW  - Automobiles
KW  - Maintenance and repair
KW  - Consumer education
KW  - United States
N1  - Hightway robbery -- Getting recommendations -- Checking out a prospective repair shop -- Engine analyzers -- Effective communication with the technician -- Codes of ethics -- Trade organizations, certification and "approved" repairs -- Work order and estimate -- Technician's lament -- When it's time to pay the bill -- Rip-offs -- Fine art of effective complaining -- Preventive maintenance -- Modern cars and the technician "crisis"
ER  -