Sikorsky, Robert. <br/><br/>
Rip-off tip-offs :  winning the auto repair game / 
Robert Sikorsky. 
 - Blue Ridge Summit, Penn. :  TAB Books,  1990 
 - xv, 124 p. :  ill. ;  21 cm. 
<br/><br/>Hightway robbery -- Getting recommendations -- Checking out a prospective repair shop -- Engine analyzers -- Effective communication with the technician -- Codes of ethics -- Trade organizations, certification and "approved" repairs -- Work order and estimate -- Technician's lament -- When it's time to pay the bill -- Rip-offs -- Fine art of effective complaining -- Preventive maintenance -- Modern cars and the technician "crisis". 
<br/><br/><label>ISBN: </label>0830635726 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Automobiles--Maintenance and repair<br/>Consumer education--United States
<br/><br/><label>Dewey Class. No.: </label>629.28  / S580R 1990