Underwood, Peter G. <br/><br/>
Soft systems analysis and the management of libraries, information services and resource centers / 
Peter G. Underwood. 
 - London :  Library Association Publishing,  1996 
 - vii, 198 p. :  ill., charts ;  22 cm 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Thinking, analysis and systems -- Management of planning -- Working with a group -- Soft systems analysis -- Tools of soft systems analysis -- Defining functional requirements -- Further reading. 
<br/><br/><label>ISBN: </label>1856041506 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Library science<br/>Libraries--Self-evaluation<br/>Library administration--Research<br/>Information science<br/>System theory<br/>System analysis