Allen-Bond, Jacqueline Business calls : telephoning skill for business / Jacqueline Allen-Bond with And drew Voughan and Neil Heyen - 2 nd ed. - England : Longman, 1996 - 80 p. ill. ; 25 cm. ISBN: 0582084180 Subjects--Topical Terms: English language--Business EnglishSpoken English Dewey Class. No.: 651.73 / A425B 1996