TY  - DATA
AU  - Boller,Sharon
AU  - Fletcher,Laura
TI  - Design thinking for training and development: creating learning journeys that get results [electronic resource] 
SN  - 9781950496198 :
U1  - 658.575 
PY  - 2020///
CY  - Alexandria, VA
PB  - Association for Talent Development
KW  - Product design
KW  - Creative ability
KW  - Critical thinking
KW  - Electronic Book
N1  - หนังสืออิเล็กทรอนิกส์ (e-book); Includes bibliographical references and index; Section 1: Get acquainted with the concepts -- Section 2: Get perspective and refine the problem -- Section 3: Ideate, prototype, and iterate -- Section 4: Implement and evaluate -- Section 5: Sell
N2  - "Design thinking for training and development offers a primer on design thinking, a human-centered process and problem-solving methodology that focuses on involving users of a solution in its design. For effective design thinking, talent development professionals need to go beyond the UX, the user experience, and incorporate the LX, the learner experience. In this how-to guide for applying design thinking tools and techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects. Their process involves steps to: Get perspective, Refine the problem, ideate and prototype, Iterate (develop, test, pilot, and refine), Implement. Design thinking is about balancing the three forces on training and development programs: learner wants and needs, business needs, and constraints. Learn how to get buy-in from skeptical stakeholders. Discover why taking requests for training, gathering the perspective of stakeholders and learners, and crafting problem statements will uncover the true issue at hand." provided by publisher
UR  - https://link.bsru.ac.th/rhj
ER  -