TY  - BOOK
AU  - O'Hara,Francis
TI  - Be my guest: English for the Hotel Industry : teacher's book 
SN  - 9780521776882 :
U1  - 428.24  
PY  - 2013///
CY  - Cambridge
PB  - Cambridge University Press
KW  - English language
KW  - Spoken English
N2  - This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Student's Book and Audio CD are also available
UR  - https://opacb.bsru.ac.th/book/File114417.pdf
ER  -