TY - BOOK AU - Harnish,Verne TI - The greatest business decisions of all time : : how Apple, Ford, IBM, Zappos, and others made radical choices that changed the course of business / SN - 9781603200592 U1 - 658.403 PY - 2012/// CY - New York : PB - Fortune, KW - Conporate tumarounds KW - Mangement KW - Decision making KW - History KW - Industrial management KW - Leadership KW - Organization change KW - Organizational change KW - Success in business N1 - Apple brings back Steve Jobs / Adam Sashinsky --; How free shipping saved Zappos / Jennifer Reingold --; Why Samsung lets its stars goof off / Nicholas Varchaver --; At Johnson & Johnson, the shareholder comes last / Timothy K. Smith --; Why daydreaming pays off big at 3M / Geoff Colvin --; How Intel got consumers to love chips / David A Kaplan --; Jack's GE cathedral / David A. Kaplan --; Bill Gates decides to take a week off / David A Kaplan --; Softsoap's blocking decision / Brian O'Keefe --; Toyota pursues zero defects / Alex Taylor III --; Extreme customer service at Nordstrom / Geoff Colvin --; Tata takes the sting out of a painful situation / Geoff Colvin --; Boeing bets big on the 707 / Adam Lashinsky --; IBM's Operation bear hug / Adam Lashinsky --; Wal-Mart creates the 6 a.m. meeting / Hank Gilman --; Eli Whitney : Is your business in trouble? Pivot! / Geoff Colvin --; The HP way / David A. Kaplan --; Henry Ford doubles workers' wages / Alex Taylor III N2 - Provides stories behind the greatest business decisions ever made, featuring examples from such companies as Samsung, Intel, GE, Softsoap, Nordstrom, and Boeing UR - https://opacb.bsru.ac.th/book/ ER -