Customer relationship management : concepts and technologies / Francis Buttle
Call number: 658.812 B988C 2009 Material type:
BookPublisher: London : Butterworth-Heinemann, 2009Edition: 2nd edDescription: xix, 500 p. : ill. ; 25 cmISBN: 9781856175227 :Subject(s): Customer relations -- ManagementDDC classification: 658.812 B988C 2009
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สำนักวิทยบริการ (Center) ชั้น 7 หนังสือทั่วไปภาษาอังกฤษ 000-900 | 658.812 B988C 2009 (Browse shelf(Opens below)) | 1 | Available | 2000045105 |
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| 658.8102 N560S 1990 Sales force management : | 658.8118 G562 1995 Global marketing management : | 658.812 A994C 2008 Customer obsession : | 658.812 B988C 2009 Customer relationship management : | 658.812 C987 2000 Customer relationship management : | 658.812 G449W 2008 The world of customer service / | 658.812 H296M 1998 Marketing : |
Includes index.
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