Service success! : lessons from a leader on how to turn around a service business / Daniel I. Kaplan with Carl Rieser.
Call number: 658.5 K17S 1994 Material type:
BookPublisher: New York : John Wiley, c1994Description: x, 262 p. : ill. ; 24 cmISBN: 0471591297Subject(s): Service industries -- Management | Service industries -- Quality controlDDC classification: 658.5 K17S 1994
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สำนักวิทยบริการ (Center) ชั้น 7 หนังสือทั่วไปภาษาอังกฤษ 000-900 | 658.5 K17S 1994 (Browse shelf(Opens below)) | 1 | Available | 2000068698 |
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| 658.5 H798F 2001 Factory physics : | 658.5 I93G 2017 Global supply chain and operations management : | 658.5 J15O 2008 Operations and supply management : the core / | 658.5 K17S 1994 Service success! : | 658.5 K45M 2000 Management of technology : the key to competitiveness and wealth creation / | 658.5 K89O 1990 Operations management : | 658.5 K89O 2002 Operations management : |
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