Professional hospitality core competencies / Lynn Van der Wagen.
Call number: 338.460994 V217P 2003 Material type:
BookPublisher: Australia : Person education, 2003Edition: 2nd edDescription: 342 p. : ill, table ; 24 cmISBN: 1862505241 :Subject(s): Hospitality industry -- Customer services | Competency based education -- AustraliaDDC classification: 338.460994 V217P 2003
Partial contents:
The hospitality indudtry -- working with others --quality services -- health, safety and hygiene systems -- you career -- communicating in the workplace -- providing service to colleagues and customers -- tradition and religion -- hospitality laws
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
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General Books
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สำนักวิทยบริการ (Center) ชั้น 7 หนังสือทั่วไปภาษาอังกฤษ 000-900 | 338.460994 V217P 2003 (Browse shelf(Opens below)) | 1 | Available | 2000054492 |
Bibliography & index
The hospitality indudtry -- working with others --quality services -- health, safety and hygiene systems -- you career -- communicating in the workplace -- providing service to colleagues and customers -- tradition and religion -- hospitality laws
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