Customer service : (Record no. 70420)

MARC details
000 -LEADER
fixed length control field 00985nam a2200289 a 4500
001 - CONTROL NUMBER
control field vtls000079541
003 - CONTROL NUMBER IDENTIFIER
control field MTX
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190508151555.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 090713s2005 mauab 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0072938056 :
Terms of availability Free
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description 201808212201
Level of effort used to assign nonsubject heading access points VLOAD
Level of effort used to assign subject headings 201502181522
Level of effort used to assign classification VLOAD
Level of effort used to assign subject headings 200909090844
Level of effort used to assign classification chumphu
Level of effort used to assign subject headings 200909090839
Level of effort used to assign classification chumphu
-- 200907131446
-- chumphu
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number L933C 2005
040 ## - CATALOGING SOURCE
Original cataloging agency BSRU
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Lucas, Robert W.
245 10 - TITLE STATEMENT
Title Customer service :
Remainder of title building successful skills for the twenty-first century /
Statement of responsibility, etc. Robert W. Lucas.
250 ## - EDITION STATEMENT
Edition statement 3rd ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Boston :
Name of publisher, distributor, etc. McGraw-Hill,
Date of publication, distribution, etc. c2005
300 ## - PHYSICAL DESCRIPTION
Extent xvi, 416 p. :
Other physical details ill. (some col.), col. maps ;
Dimensions 25 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references (p. 406-408) and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services
9 (RLIN) 5837
901 ## - LOCAL DATA ELEMENT A, LDA (RLIN)
a Market.
940 ## - EQUIVALENCE OR CROSS-REFERENCE--UNIFORM TITLE [OBSOLETE] [CAN/MARC only]
Uniform title <a href="25046">25046</a>
940 ## - EQUIVALENCE OR CROSS-REFERENCE--UNIFORM TITLE [OBSOLETE] [CAN/MARC only]
Uniform title <a href="25047 c.2">25047 c.2</a>
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type General Books
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
      Available for Loans สำนักวิทยบริการ (Center) สำนักวิทยบริการ (Center) ชั้น 7 หนังสือทั่วไปภาษาอังกฤษ 000-900 13/11/2018 0.00   658.812 L933C 2005 2000045058 13/11/2018 2 13/11/2018 General Books
      Available for Loans สำนักวิทยบริการ (Center) สำนักวิทยบริการ (Center) ชั้น 7 หนังสือทั่วไปภาษาอังกฤษ 000-900 13/11/2018 0.00   658.812 L933C 2005 2000045029 13/11/2018 1 13/11/2018 General Books