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Total quality management /

Total quality management / Dale H. Besterfield...[et al.] - Englewood Cliffs, NJ. : Prentice hall, 1995 - x, 445 p. : ill ; 25 cm.

Includes bibliographies and index.

ISBN: 0134338065

Subjects--Topical Terms:
Total quality management

Dewey Class. No.: 658.4013 / T717 1995

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